Frequently Asked Questions

Q.  How do I install my lightroom presets?

A. We have a whole page just to help you with installing your presets.  You can get step-by-step instructions on how to install lightroom presets here.

Q. How do I install my lightroom brushes?

A. Brushes are installed almost exactly like presets except that they go into the “Local Adjustment Presets” folder instead of the “Develop” folder.  You can get step-by-step instructions on how to install lightroom brushes here.

Q. I have the Creative Cloud.  Will these presets work?

A. Yes, our presets will work great with your Lightroom platform that is included with your Creative Cloud subscription!

Q. What if I change computers?  How can I move my presets.

A. You can move your presets by backing them up to the storage device of your choosing.  You could burn them onto a DVD for instance and then bring the DVD to the new computer and upload them to Lightroom that way.  You can also backup the purchased zip file from Lightroom Preset Shoppe onto any cloud service such as Dropbox, Google Drive, iCloud etc.

Q. Do you have presets that will work in Lightroom 4, 5, 6 & CC?

A. Yes, all our presets work with Adobe Lightroom 4, 5, 6 & Lightroom CC.

Q. Will your presets work in Lightroom 1, 2, or 3?

A. No. Lightroom Preset Shoppe Presets are only designed to work in Lightroom 4, 5, 6 & CC. If you are using an earlier version of Lightroom, these presets will NOT work properly.

Q. Do these Lightroom Presets work on both RAW & JPEG Images?

A. Yes absolutely. All of our presets work on both raw and jpeg images.

Q. Are all of your downloads instant?  Do I receive anything in the mail?

A. Yes, all of our downloads are instant.  As soon as you purchase the products they will be sent to your paypal email address. You can download them and start using them right away!  There is no wait on any of our products. They will not come in the mail.

Q. What if I lose my presets?

A. We request all our customers to back up all the presets they purchase. But in an unfortunate event that do forget to back up the lightroom presets & you end up losing them, you can send us a mail here, along with your Payment & Transaction ID details. Upon verification & Confirmation, we will send you a download link to your purchased product.

Q. What is your refund policy?

A. Due to the digital nature of the files, we do not offer any refund on our products. If you are unsure with regards to the compatibility of the lightroom presets, then the simple answer to that is: All our Lightroom Presets are fully compatible with Adobe Lightroom 4, 5, 6 & Lightroom CC. If your computer can run Lightroom 4 or above, you can certainly use our presets. If you have any queries before purchasing, feel free to mail us here. We will be happy to answer your query as soon as possible. Make sure your computer can run on Adobe Lightroom 4 & above & you will be all set to use any of our presets.

Q. Are these presets easy to use?

A. Yes! Just one click and you have the preset added over your image!

Q. Can I adjust these presets?

A. Yes! All our presets are completely customizable, you can use the sliders in lightroom on the right to change the effects to suit your need, if required.

Q. What is the Meaning of Life? 

A. Unfortunately we do not have the answer for that, BUT with Lightroom Preset Shoppe Presets, you will save a TON of your valuable time to be able to find that answer for yourself! Talk about coolness 😉

Q. I don’t like contact forms. Is there another way to contact you?

A. For questions, comments, support, etc., please write to [email protected], or contact us through Lightroom Preset Shoppe facebook page at Lightroom Preset Shoppe